COBIT Foundation Certification Program

COBIT Foundation Certification Program

Course Overview The COBIT® Foundation Certificate program is
intended to enable the course participants to apply the COBIT® Governance Framework
guidelines to their IT Service Management programs.

This program is offered over a two day period and includes approximately 14 hours
of student-instructor interaction; a 1.0 hours formal certification exam on the
afternoon of the second day. The Examination is comprised of 40 multiple choice
questions. The standard duration of the exam is 60 minutes.

The course is taught by experience instructors who bring real life experiences into
the classroom, the deliver approach combines theoretical and hands-on knowledge
transfer, including exercises.

To download course outline click here.

Duration Two (2) Days.

Content & Objectives Through a series of lectures designed
at achieving a clear understanding of the COBIT® Governance and through various
exercises, assignments and discussions, participants will gain the necessary knowledge
enabling them to discover and better understand:

• How IT management issues are affecting organizations
• The need for a control framework driven by the need for IT Governance
• How COBIT® meets the requirement for an IT Governance Framework
• How COBIT® is used with other standards and best practices
• The functions that COBIT® provides and the benefits of using COBIT®
• The COBIT® Framework and all the components of COBIT® (Control Objectives,
  Control Practices, Management Guidelines, Assurance Guidelines)
• How to apply COBIT® in a practical situation
• How the use of COBIT® is supported by the ITGI

The Course Content addresses the following:

• Need for an IT control framework and how this is addressed by COBIT®
• The elements of the COBIT® Framework with practical examples
• IT governance issues and how COBIT® addresses the need for sound IT governance
• The components of the COBIT® Framework
• How to apply COBIT® in practice

1. Introduction to COBIT®
• Positioning of COBIT® from control objectives to IT governance
• Governance concepts and IT issues and how COBIT® is useful in these matters
2. The need for control and a control framework
• What is the business risk?
• Achieving business objectives
• Defining what is control
• How to control and manage IT processes
• The benefits of using COBIT® to support control and governance of IT
3. Introduction to COBIT® Terminology
• COBIT® as an IT Framework
• The Information Criteria
• Information Resources
• The Domains
• The IT Processes
• The Control Objectives
• The Management Guidelines
• The Audit Guidelines
4. Applying COBIT® in practice
5. Introduction to Implementation Tools

Audience The target group for this program is:

• Individuals who require an understanding of COBIT® Governance framework, associated
  processes and how it may be used to enhance the quality of IT service management
  within an organization
• IT professionals that are working within an organization that has adopted and adapted
  ITSM as its standard to managing IT Services
• This may include but is not limited to, IT professionals, business managers and
  business process owners

Prerequisites There are no formal prerequisites for this program.
However, it is recommended that course participants possess:

• General knowledge of ITSM best practices
• 2 to 4 years professional experience working in IT Service Management environment

Program Material The program includes the following program material:

• Student binder
• Instructor presentation
• COBIT® 4.1 material
• Quiz questions
• Added value information
• Acronyms and glossary

Simulation & Practical Material We provide the students with
real life experiences; we use the client organization as “Case study”” example for
the purpose of discussion to show the value of using best practice. We integrate
group exercises and sample exam questions to simulate and practice the subject matter.

To download course outline click here.